Refund and Return Policy
Effective Date: 21/May/2025
Thank you for shopping with wellnesshive.net. We strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we’re here to help.
Returns
- You have 7 days from the date of purchase to return an item.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
- Certain items, such as personalized products, digital downloads, and perishable goods, may not be eligible for returns.
Refunds
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 30 business days, and the amount will be credited to your original payment method.
- Shipping costs are non-refundable, and customers are responsible for return shipping fees unless the item was defective or incorrect.
Exchanges
- If you received a defective or damaged item, we will gladly exchange it for the same product.
- Please contact us at wellnesshive4u@gmail.com within 2 days of receiving the item to initiate an exchange.
Exceptions
- Items marked as final sale cannot be returned or refunded.
- Gift cards and promotional items are non-refundable.
How to Initiate a Return
- Contact our support team at wellnesshive4u@gmail.com with your order details.
- Once received, we will process your return and notify you of the refund status.